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Customer Service Representative 71 views 0 applications

Vacancy

  • 100

Job Description

  • Need to handle incoming calls to the prospective customers pertaining to the Client's business.
  • Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
  • Identify customer needs, clarify information and provide solutions.
  • Perform every call actively to solve client's problem.
  • Must be knowledgeable about Facebook (Social media), email & web chat.
  • Refer unresolved customer grievances to designated persons for further investigation.
  • Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
  • Report time to time to the team leader for complicated issues

Job Nature

  • Full-Time

Educational Requirements

  • Bachelor/Honors

Additional Educational Requirements

  • Must be graduated from any reputed University/ Institutions.
  • Diploma completed candidates are also encouraged to apply.

Experience Requirements

  • No Previous Experience Required.

Job Requirements

  • Age 21 to 32 Year(s)
  • Both Male and Female can Apply
  • Both males and females are allowed to apply
  • Similar experience in BPO industry will get preference.
  • Basic computer knowledge.
  • Good oral communication skill.
  • Good listening skill and analytical skill.
  • Customer focus and adaptability to different personality types.
  • Willingness to work in any shift/ roster

Location

  • Dhaka

Salary Range

Deadline

  • October 03 2020
Send Your CV to career@digicontechnologies.co

JOB SUMMARY

Published on: September 09, 2020
Vacancy: 100
Employment Status: Full-Time
Experience: No Previous Experience Required.
Gender: Both Male and Female can Apply
Age: 21 to 32 Year(s)
Job Location: Dhaka
Salary:
Application Deadline: October 03, 2020
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