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Senior Engineer-(Warranty/Spares) 162 views 0 applications


  • 2

Job Description

1. Lead the quality and warranty management process 2. Develop warranty procedures and manuals 3. Lead the reliability improvement process producing performance reports against agreed Key Performance Indicators (KPIs) as required 4. Provide and manage a framework for the warranty returns, customer concerns and the company problem solving/root cause analysis system 5.Ensure that analysis data is reported to customers within agreed time scales in customer specific format as required 6. Communicate fault and liability information to the relevant internal and external suppliers in order to obtain robust interim and permanent corrective actions aimed at warranty prevention and cost reduction 7.Review suppliers’ processes and manufacturing procedures. Challenge suppliers where necessary. Where appropriate negotiate liability with the supplier and ensure they implement corrective actions 8. Lead supplier evaluation audits to determine their capability to meet production requirements 9. Conduct detailed trend analysis of warranty return parts, claims, costs and exposure going forward to determine corrective and preventative actions to support both Production and Supplier 10. Ensure lessons learned from warranty analysis are communicated across all product/customer platforms ad captured on new projects within DFMEA (Design Failure Mode and Effect Analysis) /PFMEA (Process Failure Mode and Effect Analysis) /CP (Process Capability) 11.Inform and advise management on budgetary preparation on future warranty spend 12.Assist with training of quality awareness 13.Report on Key Performance Indicators (KPIs) in order to adhere to process and prevent occurrence of any non-conformity relating to product, process or system 14.Review first off sample approvals 15.Promote the use of customer preferred techniques for continuous improvement such as Six-Sigma, Poka-Yoke (Error Proofing), and Measurement System Analysis 16.Participate in cross-functional teams in the development of new products or changes related to current products in meeting customer requirements 17.Participate in the development and refinement of Design and Process FMEA’s (Failure Mode and Effects Analysis) 18.Lead quality audits 19.Keep up with current and developing manufacturing and engineering trends that concern product quality 20.Undertake special projects as required 21.Contribute to continuous improvement activities 22.Quality control of work by appropriate reviews 23.Support and lead process improvement activities 24.Write reports and present progress at project meetings and to clients 25.Achieve goals within budget 26.Conduct benchmarking studies to determine best practices/designs and future trends 27.Plan projects or subtasks so they may be tracked and presented 28.Manage the Key Performance Indicators (KPIs) 29.Attend various meetings and action/communicate instructions 30.Produce written reports and make presentations 31.Undertake continuous training and development 32.Perform root cause analysis and resolve problems 33.Independently determine approach and assigned tasks

Job Nature

  • Full-Time

Educational Requirements

  • Diploma in Engineering

Additional Educational Requirements

B.Sc/Diploma in Automobile or Mechanical Engineering

Experience Requirements

  • Experience Required 4 to 5 Year(s)

Job Requirements

  • Age 30 to 35 Year(s)
  • Both Male and Female can Apply


  • Dhaka

Salary Range

  • 30 to 40


  • July 31 2021
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Published on: June 10, 2021
Vacancy: 2
Employment Status: Full-Time
Experience: Experience Required 4 to 5 Year(s)
Gender: Both Male and Female can Apply
Age: 30 to 35 Year(s)
Job Location: Dhaka
Salary: 30 to 40
Application Deadline: July 31, 2021
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