Hotline: 01880085400 - 06


The Workshop Mission

To gain a better understanding of the dynamics of conflict & grievance and also to develop a broader range of skills to effectively deal with conflict & grievance.

Program Objective

  • Different point of view, Power relationship and inequality
  • Ego Management & Divergent goal
  • Why Conflicts is Occure?
  • Designing CRM Strategy and Its implementation.
  • Levels of Conflict (like - Data COnflict, Interest Conflict, Relationship Conflict, Value Conflict & Structural Conflict

Workshop Learning

  • To Learn Conflict Management Style
  • To Learn the steps to remove conflict
  • To learn how to manage your Anger
  • To learn the hidden cost of Conflict
  • To learn the Principles of Grivence Handling
  • To learn the types of Grivence and the major causes of Grivance
  • To learn the Basic Grivence Procedure
  • Workshop Beneficiaries/Key Learning Benefits

    • Deeply Identifying, Analyzing the conflict management process & inplement it in a better way
    • Enhanced orientation of respect for the employee
    • Maintaining long term employee relationship
    • Deliver better, faster and superior service
    • Better manage senior's expectations
    • Skilled understanding of key principles and benefits of CRM
    • Deep understanding of application of Conflict Management in organizaton

    Duration: Half Days

    Batch Size: 20 members per batch


    1. Regular: 1000.00BDT

    2. Early Bird: 800.00BDT (To be registered by 27th September,2022

    3. Online: 500.00BDT

    Venue: Plot #19 B/2 Ring Road, Flat B, opposite Adabor thana. 01880085400

    Payment: Bkash Merchant Number: 01880085400

    Contact: 01880085402-04, 01515293080, 01772803803


(15% VAT is applicable in every purchase.)




Who Can Attend

Any one


Resource Person

Md. Kamruzzaman

CEO - My Jobs

Mr. Md.Kamruzzaman is a renowned HR & OD professional in the country. He has also been flourished as one of the best Trainer of the country. As well as he has got wide working experience in different industry including Pharmaceuticals, Retails, Automobiles & RMG. He has long successful career track in HR & Organization development in many renowned companies in the country. Currently Mr. Md. Kamruzzaman has been working as CEO - MyJobs. His immediate past position was Chief Human Resources Office, Asrotex Group. Before that he worked in Windy Group as Director- Human Capital Management, Compliance and Admin. Earlier he was heading one of the largest RMG Factory – Fakir Apparels as GM-HR & Admin. He also headed Corporate HR department of one of the biggest conglomerates namely Dekko group. He headed HR department one of the largest retails – Meena Bazar. He has a broad and specialized academic background in Human Resources Management - BA(Hons.) MA(Eng.) MBA (HR), LLB, PGD(HRM), Diploma in Social Compliance, Diplom in Computer System Management. He is a registered member of Dhaka Income Tax Bar. Mr. Md. Kamruzzaman is an EC & Fellow of BSHRM and has successfully organized the BSHRM 7th & 8th International HR Conference -2018 & 2019 as an Organizing Secretary of the program. He was also successful as the Convener of Event Committee of 6th International HR conference 2017. He is also a member of Society for Human Resources Management. He is the convener of ‘BSHRM Members welfare committee”.

Need any Support? Call to- 01880085400 - 06

Total Visitor Count

5 1 9 6 9 1 3