1. Quality Strategy & Leadership

• Develop and implement the company's quality strategy aligned with business objectives.
• Lead QA, QC, Fabric Inspection, Washing Quality, Finishing Quality, and Final Audit teams.
• Establish quality objectives, KPIs, and improvement plans.
• Foster a culture of "Right First Time" and continuous improvement.

2. Production Quality Management

• Ensure quality control throughout Cutting, Sewing, Washing (where applicable), Finishing, and Packing processes.
• Monitor Inline, End-line, and Final Inspection activities.
• Reduce DHU (Defects per Hundred Units), alteration rates, rework, and rejection.
• Ensure production meets buyer-approved quality standards before shipment.

3. Buyer Compliance & Customer Satisfaction

• Ensure compliance with buyer quality manuals and requirements.
• Participate in buyer audits and technical meetings.
• Manage customer complaints and implement effective corrective and preventive actions (CAPA).
• Maintain high shipment acceptance rates and improve customer satisfaction.

4. Quality Systems

• Develop and maintain Standard Operating Procedures (SOPs), inspection standards, and quality documentation.
• Ensure compliance with ISO 9001 and buyer-specific quality requirements.
• Lead internal quality audits and continuous improvement initiatives.

5. Process Improvement

• Analyze quality performance using statistical tools and quality metrics.
• Lead Root Cause Analysis (RCA), 8D, 5 Why, Fishbone, and CAPA implementation.
• Drive Lean Manufacturing, Kaizen, and Six Sigma initiatives to improve productivity and quality.

6. Fabric & Trim Quality

• Oversee incoming inspection of fabrics, trims, and accessories.
• Ensure fabric testing and shade control meet buyer requirements.
• Monitor supplier quality performance and support supplier improvement initiatives.

7. Final Inspection & Shipment Quality

• Ensure all shipments pass Final Random Inspection (FRI).
• Monitor AQL inspections and shipment approval.
• Coordinate with merchandising, planning, and production teams to achieve on-time shipment.

8. Team Leadership

• Lead and develop QA Managers, QC Managers, Quality Engineers, Supervisors, and Inspectors.
• Conduct training programs on quality standards and buyer requirements.
• Establish succession planning and performance management within the quality team.

9. Reporting & Performance Monitoring

• Prepare weekly and monthly quality performance reports.
• Analyze KPIs and present improvement actions to senior management.
• Monitor quality costs and implement initiatives to reduce the Cost of Poor Quality (COPQ).

As Per company policy.