Call Center Executive (Female)

Handle customer inquiries through phone calls and other communication channels.

Provide information about air tickets, flight schedules, travel packages, visa services, and related services.

Follow up with potential customers and assist in converting inquiries into bookings.

Assist customers with booking-related questions and service requests.

Maintain customer databases, call logs, and follow-up records accurately.

Build and maintain positive relationships with existing and prospective customers.

Coordinate with the ticketing and operations teams to ensure smooth customer service.

Meet assigned call-handling, follow-up, and customer service targets.

1–2 years of experience in a call center, customer service, or travel agency.

Excellent communication skills in both Bangla and English.

Ability to handle incoming and outgoing calls professionally.

Basic knowledge of air tickets, flight schedules, travel packages, and visa services will be an advantage.

Strong customer-handling, problem-solving, and follow-up skills.

Basic computer skills, including MS Office, email, and online communication tools.

Ability to maintain customer records and handle inquiries efficiently.

Positive attitude, professional behavior, and a customer-oriented mindset.

Monthly salary: BDT 15,000–20,000, based on experience and skills.

Other benefits as per company policy.

Opportunity to develop a career in the travel and tourism industry.

Apply through email